We like to keep it simple; the following points cover our general T&Cs. By ordering products on this site, you agree to be bound by these Terms & Conditions:
- You must be at least 16 years of age in order to make a purchase on our site.
- Our vouchers are non-refundable & non-exchangeable.
- You authorize us to use, store, share & process information in order to provide a service to you; this information may be utilized to send you invoices and other communications (*we don’t hold financially sensitive information like credit card / bank accounts on our servers).
- The company reserves the right to cancel, change and/or refund all purchases made on the website; any decision made by the company in this regard is considered final and binding.
- Replacement and/or extension of expired voucher is not permitted.
- All bookings and/or reservations are subject to availability.
- Splitting of bills is not allowed unless stated otherwise.
- Vouchers cannot be used in combination with other offers.
- In addition to these Terms & Conditions each voucher has product / offer specific conditions listed (in case of any conflicting terms, the company’s decision is considered final).
Products and Delivery
- Delivery is only applicable to addresses within Singapore.
- Unless otherwise stated, items will be delivered within 7 - 14 days after purchase.
- Products under the 3DD (3 day delivery) category will be delivered within 3 working days (excluding weekends & public holidays).
- The company cannot be held liable for delivery delays caused by 3rd party vendors / unforeseen circumstances.
- Items bought in a single cart may be shipped separately.
- Delivery address cannot be changed once the order has been placed.
- Warranty (if mentioned and applicable)
- Our warranty only covers manufacturing defects within 7 days from redemption date (*to claim warranty, customers are required to return the item at our Redemption Centre - ——; together with the original packaging and contents).
- Our warranty excludes fashion and beauty products due to health and hygiene reasons.
- Depending on the products, warranty will be given in the form of a 1-to-1 exchange or refund.
- Unless otherwise stated, all travel deals exclude personal insurance, taxes and surcharges, visa charges, tour guide and/or driver tipping as well as other miscellaneous expenses.
- For travel deals including flights, surcharges may apply during peak periods such as weekends, school holidays, eve of public holidays and public holidays.
- Unless otherwise stated all hotel rooms are based on twin-sharing.
- It is the customers' responsibility to ensure that necessary permits and travel documents are valid. The company and its merchant partners, affiliates will not be liable for any consequences arising out of customers not fulfilling the aforementioned requirements.
- Terms & conditions are subject to change in circumstances that are beyond the company’s control; this may include natural disasters, acts of god, civil unrest, and unexpected business closure among others.
- All travel deals are contracted under——Pte. Ltd. (License No. ).
- The company and/or its subsidiary will not be responsible for any payment, surcharge or arrangement made with the merchant directly.
- All sales are final - after purchase, all vouchers are non-refundable and non-exchangeable.
- Your product will be ready for collection, 15 working days after the date of your purchase.
- Customers are responsible to check their product upon redemption for any manufacturer defects.
- Refunds are only provided in case of manufacturer defects.
- Strictly no refunds are allowed for reasons including but not limited to disliking color, shape, packaging, feel and material; products are sold on an as-is basis.
- Strictly no refund or exchange is allowed once customers leave the redemption center with the item.